Arhaus in Mount Pleasant, SC Open now

Reviews about Arhaus

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  May 18, 2020, by Barbara Bernstein
  Annie has helped me add new furnishing for our beach house remodel. She has coordinated purchases at other locations and has helped us to store our purchases until our home is ready to add furniture.!The staff has been wonderful in her absence and then Annie followed up to make sure everything was correct!
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  July 14, 2019, by Josh Bellamy
  Any issues and you will get ZERO support from these people. Talked to the manager over 2 months ago. He stated "I will process a refund to the card used and I will email you your refund details". No email, no phone call and now over a month later I call to check on things and NO PAYMENT processed. Fast forward another 72 hours - Multiple calls and multiple messages. NO CALL BACK. Just called again and got another lady. She told me he was in but on the phone and he would call me back. After explaining to her I've already been promised a call I would rather hold for him since he is there she said OK and somehow we got disconnected almost immediately. Truth be told they have great furniture but so does SO MANY other places. So what is the next deciding factor? The people that are suppose to be helping you.......This is the worst customer service I've ever experienced with furniture. I've purchased probably close to 35K worth of furniture in the last 6 months from multiple stores and I haven't had any issues like I have with this Arhaus location including: VERY long back orders on shipping, wrong shipping information (which caused a missed delivery at which time the furniture stays on the truck and goes back to a completely different state to be rescheduled.......) I personally will never do business with this company again and I highly suggest anyone looking here to go over ALL of the details and make sure you get everything right the first time because if anything gets messed up you can forget getting any help.....
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  April 16, 2019, by samantha rizek
  They have nice furniture but there furniture is over priced. Very expensive!!! It's defiantly keeping people from shoping. Even if they come once they wont come back. I wish they can work on there prices!!