Sweetgrass Hardware in Mount Pleasant, SC Open now

Reviews about Sweetgrass Hardware

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  June 17, 2019, by Lauren Mendenhall
  This is a cute store and everything seems good enough, but the PO is the most horrible customer service I have ever encountered. I came in to pick up a pipe I had cut for a client out of town and thought how convenient it was to be able to just pop it in the mail to them in the same store. I was in with my two-year-old who was acting like a two-year-old and I was trying to keep her in check while also selecting the right size box. As I struggled to find the right box, Marie and another older brunette women just sat there looking at me- two of them- with zero offer of assistance. And then Marie has the nerve to ask me to move my small pipe off the counter so ONE of them could assist another customer. I’m sorry Marie, please DO NOT trouble yourself to lift a SINGLE FINGER to help me move a FOUR inch piece of pipe from the counter. And then when I selected a box, placed the pipe in it, and looked on my phone to confirm the address while also trying to keep my daughter away from something she wanted to pull off the shelf, the other brunette woman said “you’re going to have to tape that” talking about the box. I would say how miserably horrendous these women are but I don’t even think I need to. Needless to say, do not ever waste your time thinking either Marie or the other woman at the PO will be helpful or even the slightest bit friendly. I would think that women with that much age on them would remember what it’s like trying to accomplish things with a small child in tow, but it is obvious they could not be bothered for anything.